Telehealth Integration in Healthcare Software


Remote Patient Monitoring and Telehealth Services are not a new phenomenon. It seems to be there since the 1960s when astronauts made their first-ever existence in space. The technique was not admired until the COVID-19 pandemic hit the entire world. Since 2019, physicians being the front-line workers adopted this finest way of reaching out to their patients. Words are not capable enough to describe the success of Telehealth and Remote Patient Monitoring (RPM) in the world. Thus, the software development company started providing Telehealth Integration to Healthcare Software. Telehealth is the composite branch of Electronic Health Records (EHR). Both small-sized and high-profile healthcare providers initiated telehealth integrations in their respective software.

A recent estimation conveys, 96% of small-sized (acute care) hospitals in the US utilizes telehealth services including the EHR prominently. These technologies give away routine care, simplify patient data for the physician, decrease surcharges costs, and more. The technology has also overcome the problem of mortality rate in the non-availability of proper treatment. Now everybody can have the best treatment in any part of the world. 

What Are Telehealth Platforms?

Most of them are secure telemedicine platform software that should be installed on physician’s computers or are available on cloud storage. Both the method makes the software available online for any time in use. 

Others may include a cell phone that offers physicians to provide remote patient care via smartphones. Telehealth is contemplated as the catch for all the aforesaid methods. Usually, telehealth platforms have a variety of features that let physicians offer telehealth services in a variety of ways. Now let us understand such platforms capable of offering scalable remote healthcare to patients across the world. 

Read Also: 7 Stages of Software Development Life Cycle

What Platforms Can Be Used for Telehealth?

Many decades ago, doctors conducted remote healthcare with simple forms of telecommunication technology i.e. telephone and radio. Now the whole process is looked out by some smart platforms. These platforms enable telehealth to achieve and provide more than expected. Thus, it becomes the need of the hour to study these platforms and make integration plans with presuming healthcare software. 

1. AmWell

This platform is one of the recommended software of all time. It is capable of delivering HIPAA compliance-based, secure telehealth solutions. The system gives round-the-clock healthcare support for emergency care, psychiatry, therapy, and other facilities at reasonable costs. The patient can get in touch with their respective physicians as per their availability. Simultaneously, the telehealth platform can pen down all the conversations of patient and healthcare provider, accessible for both at any point in time.

2. MDLive

Not only an economical app, has the platform popularly known for practicing seamless and safe consultation from the physician. The telehealth platforms help the patient to get connected with psychiatrists or dermatologists, counselors, etc. via this application only. It is the most economical, power-packed, flawless app to deliver the best healthcare at the doorstep. 

3. Mend

This is the easied telehealth suite or platform for the physician as well as for the patient. It simplifies the work and majorly focuses on reducing missed appointments. It fulfills two targets i.e. Profitability and Efficiency by decreasing the number of the missed appointments. It accompanies several functions like:

  • Sending SMS appointment reminder
  • Online forms
  • Patient self-scheduling 
  • Voice & Video Calls, etc. 

It is also integrable with the EHR, Telemedicine, and other prominent platforms. One can grow their business seamlessly using this platform. 

Read Also: What is EPIC and EMR Integration Challenges

4. is the safest, simple, and secure telehealth solution that runs in any browser. There are no barriers to downloading or installing it. It is easy to go telehealth platform that can be easily integrated with EHR or PM (Practice Management) software. Covering up the drawback then it has no mobile apps, which are generally easier to install from the respective platform i.e. Android or iOS. Besides this negative aspect, It is freely available for sending unlimited messages, voice and video communications, etc. 

Moreover, the platform is available now with HIPAA Compliance, both the professional and clinic tiers offer additional security and encryption above all. So this was all about the telehealth platform. 

How Telehealth is Currently Integrated into Healthcare?

As much as the healthcare providers getting their eyes on telehealth services, they have grown their senses towards the telehealth integration. For flawless and seamless integrations, healthcare centers can execute with an off-the-shelf or a custom EHR solution. 

Usually, the healthcare providers use Electronic Health Records (EHR) services as these have several facilities. Hence, integrating your telehealth service with EHR gives multiple options. This option then enables developers to seamlessly interfere with the third-party platforms. 

Telehealth Platforms for EHR Integrations:

  • Redox
  • Eligible 
  • Luma Health
  • ScriptSure
  • Pverify

What Parameters to Follow While Integration?

1. EHR Standards:

Integrating the telehealth services always means we are jelling up the patient data. This sometimes seems a daunting task as most healthcare providers utilize the outdated version of the HL7 v2 standard.  

Read Also: What is System Integration?

So to integrate the telehealth platform into your healthcare software, you need to use the FHIR LIHT standard for medical device analysis and that convert data into HL7 v2.x. 

2. HIPAA Compliance:

Health Insurance Portability and Accountability (HIPAA) is the must-have segment while integrating or developing any telehealth service for healthcare providers. It is as basic like you have to have HIPAA compliance if you are running a healthcare online business. Violating the law will make you suffer by paying a huge penalty of around $28 million. 

3. Video & Audio Conferencing:

This is the most crucial part and without it, telehealth, telemedicine, mHealth, and any other online healthcare parameter is just waste. If you are operating an online healthcare session then these two features are the core of it. You cannot win it until you have these two segments i.e. Video & Audio Conferencing while you integrate the software. 

Final Words:

In the nutshell, these are basic details when you go with Telehealth Integration services with other options. Read all the details and learn more from our website


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