icrm -

iCRM Elevating Cosmetic Surgery Hospital Management

iCRM is a groundbreaking platform redefining patient care, operations, and healthcare management for Cosmetic Surgery Hospitals. This innovative solution seamlessly blends Customer Relationship Management (CRM) and Electronic Health Records (EHR), transforming the way hospitals operate.

iCRM

Project Team Size and Deadline

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Team

6 Members

BA (1) | Project manager (1) Designers (1) | Developers (2) | QA (1)

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Duration

6-8 Months
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Client

Confidential

Industry: Healthcare

Our Process

We employed a structured and agile development process, encompassing six key stages:

  • 1

    Conceptualization

    Market research and comprehensive understanding of hospital’s unique needs.

  • 2

    Designing

    User-centric design principles ensured a seamless and intuitive experience for both staff and patients.

  • 3

    Development

    A robust platform was developed using cutting-edge technology for optimal performance and scalability.

  • 4

    Testing

    Rigorous quality assurance testing guaranteed the platform’s stability and functionality.

  • 5

    Deployment

    Smooth and secure deployment ensures user accessibility.

  • 6

    Support and Maintenance

    Post-launch updates optimized the platform’s performance and address issues.

Challenges We Overcame

Developing a complex platform like iCRM involved overcoming several challenges:

  • Integration complexity: Seamlessly integrating diverse data sources and systems requires meticulous planning and advanced technical expertise.
  • User data privacy: Ensuring patient data security and compliance with industry regulations is paramount.
  • Scalability: Building a platform that can adapt to the growing needs of a hospital is crucial.

Strategies and Solutions Implemented?

We overcame these challenges through a combination of effective strategies:

  • Agile Approach: Adapting to evolving requirements through iterative sprints and continuous feedback loops ensures a user-centric approach.
  • Collaboration with experts: Partnering with healthcare professionals and seasoned developers guarantees technical accuracy and user-friendly design.
  • Advanced frameworks: Utilizing best-in-class frameworks like React JS, Laravel, and MySQL ensures a robust and scalable platform.
  • Data security best practices: Implementing industry-leading security measures and encryption protocols protects patient data.

Technology Stack Used

  • FrontendFrontend: HTML, CSS, Javascript, React JS
  • Backend Backend: Laravel
  • Database-MySQLDatabase: MySQL
  • IntegrationsThird-Party Integrations: Facebook, Google, Stripe Payment Gateway, Sendgrid (Emails), Twilio (SMS)

Key Features iCRM

From simplifying communication to automating appointments, these features are tailored to elevate hospital management experience.

Seamless-patient-journey

Seamless patient journey

Unified-communication-min

Unified communication

Lead-management

Lead management

Detailed-procedure-information

Detailed procedure information

Automated-appointments

Automated appointments

Dynamic-calendar

Dynamic calendar

Real-time-availability

Real-time availability

Robust-reporting-and-analytics

Robust reporting and analytics

Enhanced-governance-and-compliance

Enhanced governance and compliance

Centralized-document-management

Centralized document management

Streamlined-forms

Streamlined forms

icrm mobile

Why Choose Us

Our track record speaks of innovation and trust, ensuring your healthcare operations run smoothly and securely. Choose a future-ready partner to take your organization to the next level.

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19+ Years of Long Experience

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Dedicated Team of Developers

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Process Automation via Mobile Apps

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Simple Conversation

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Fast Feedback From Clients

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Helps Your Acquire New Business

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Bridge Between Company & Client

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Eliminates Manual Tasking

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Need a tailored solution like iCRM for your hospital?

Let Team DS4U craft the perfect system to meet your patient needs and care goals.

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